Is yours a high roof and the ones the dealer received medium or low?
I just did.You might consider contacting Michael Martinez:
Ford's Transit Van continues E-Series' success
Good luck!
Edit -- although the Detroit press as auto cheerleaders may be disinclined to pull open the Emperor's bureau drawers . . .
And I did tell him that I am NOT the Detroit News editorial writer Allan Adler listed here:I just did.
How about writing the author of your article to see if the WSJ has a business/auto writer who would be interested in BW5's plight, perhaps Dan Neil? [interesting article]
Ford Transit, Mercedes-Benz Sprinter: Big Vans, Big Ideas - WSJ
Note the surfing in Costa Rica aspect!