[liveaboard]

after ordering a new Transit March 2015 received In early August great van silver ecoboost. there was a storm on labor day where a limb fell and smashed my windshield. ordered new windshield following day
as of right now soonest avail will be first week of Feb 2016. it has 210 miles n it and no windshield a 6 month wait. very upset here.

 

[EddieZ]

Not sure, but, I think someone here had had a windshield replaced. Which means, they must be out there. Have you checked through a regular glass supplier or a body shop... someone other than the dealership?

 

[liveaboard]

yes have spent many hours dealing with this. Ford and Carlisle maker of windshield. speak to them about twice a week. I have the lane change and all electronics. 38 different windshields avail. just keep backordering. Have done alot of chasing toally frustrated
Also many body pieces. like fenders etc have quit a long wait period

 

[Nathan Green]

Not sure, but, I think someone here had had a windshield replaced. Which means, they must be out there. Have you checked through a regular glass supplier or a body shop... someone other than the dealership?

That was me. Took a rock to windshield last spring. Windshield replaced by safellite. My only issue was they initially ordered wrong windshield. Windshield replaced within 1 wk.

 

[Rsljr1]

windshield

i used safellite they came to my house , took about 90 minutes, be sure to give them the vin#. and ask for a OEM windshield, cost $450.00

 

[liveaboard]

yes agree with u all. have been thru all channels safelite as well. FORD CALISLE SAFELITE ALL FORD DEALERS IN U.S.

 

[packerbacker]

I Own an Auto Glass Business, There are only 4 Windshield options per roof height. All of them are in stock at my Distributor in St Paul MN. These Windshields are actually pretty cheap for the size and being a Brand new Model, (The Transit Connect Windshields are 4 times higher).
You have the Lane Departure Warning System. NAGS part number for Low roof is DW2108. Mid Roof, DW2112 and High Roof is DW2116
What to ask for.... CARLITE This is the brand Ford installs at the factory, So ask for a Carlite Windshield. You want a company that will WIRE the old windshield out, Transits have an exposed edge Windshield... Meaning there is NO molding and cutting this out the old way will scratch the body and cause rust. We use a Wire cut out system for The Transits and it removes the Windshield without damaging the paint. The Dealer Carlite part numbers will be different than the NAGS numbers but they are EXACTLY the same, I don't know of a single dealer that does their own Windshield replacements, They call us!!! and You will Pay more... A LOT MORE. So call your local Auto Glass Shop, I would prefer a LOCALLY owned company. When The Tech arrives at your home or work, simply ask to look at the sticker. Remember Carlite. on the sticker and what we call the Bug (Small logo with the DOT code etc) Will also say Carlite or have the Ford Oval in the Bug. Good luck

 

[packerbacker]

Here is a pic of my ride . And BTW, I am a lot less than $450.00 For the same part AND I use SIKA urethane (BEST IN THE BUSINESS) Safe drive away even with a duel airbag collision in only 1 hour, all the way down to Zero degrees too, (I offer 30 Minute safe drive away as well)

 

[Montanatransit]

Here is a pic of my ride .

Nice ride and thanks for the info on the windshields

 

[liveaboard]

do you know what Carlite number is ? THX

 

[Budsky]

Thanks for the info packerbacker, good stuff to know.
The windshield business is interesting - had a 96 Civic years ago my son wrecked, air bag went off and broke the windshield- I was putting the car back together and went to a local windshield place- they asked who was paying for this, me or insurance. They said if it was insurance it was $700, if it was me it was $200. I was stunned- no wonder insurance is so high!

 

[liveaboard]

Would like to thank PACKERBACKER in helping me obtain my windshield he did alot of calling around and found me the windshield and a installer in Indianapolis who just did a great job. many many THX. highly recommend him to this forum for all ur glass issues can't say enough

 

[EddieZ]

Would like to thank PACKERBACKER in helping me obtain my windshield he did alot of calling around and found me the windshield and a installer in Indianapolis who just did a great job. many many THX. highly recommend him to this forum for all ur glass issues can't say enough

Excellent news! Great followup.

 

[swellguy]

I too broke my windshield and am having trouble finding a replacement. I'm near San Jose, California. Not sure who your distributor is, but if you could make a referral, that would be awesome thanks!

 

[asdrew]

We had ours replaced by Safelite about 3 weeks ago here in greater Orlando, no problem other than the first one they sent was for a high roof.

 

[Airedrifter]

I'm getting my new windshield on Wed. I swear it was a meteorite. Tooling down the four-lane, no cars in sight, much less around, and BAM! Might have been an eagle dropping a rock?

 

[asdrew]

I'm getting my new windshield on Wed. I swear it was a meteorite. Tooling down the four-lane, no cars in sight, much less around, and BAM! Might have been an eagle dropping a rock?

Yikes.

 

[Michael Ophus]

ford is attempting to make it so only ford authorized service centers can replace your windshield, and ford has a new patent which may let them do just that!

https://www.eff.org/deeplinks/2017/05/stupid-patent-month-ford-patents-windshield

 

[Andre Jones]

I'm not totally opposed to that after my Safelite/Portland glass experience. In the end I ended up with an oem CarLite windshield with Ford logo.
The question becomes does Ford want to invest in the infrastructure/training necessary to deal with insurance companies... my bet is nope.

Shmoo - LWB 15 pass Wagon Low Roof. 3.7L - 3.73

 

[Michael Ophus]

the manufactures are just day dreaming about one possible future, one where all repairs, whether in warranty or not, are done by the manufacturer or factory authorized service centers. and right now it is all about locking down all of the loose ends (windshields) to make this work. the main part of this idea is the engine computer software which they already control, they own that software whether the vehicle is new or 20 years old!
John Deere Tractor has already had limited success at making this idea work, the factory engine service manuals for the newer models are locked down and diagnostic tools can only be purchased them. (none are for sale!)
i have also saw this concerning some industrial machines, you have to plug a phone line into the machine and let the factory run diagnostics, then they tell you how to fix the machine. (so they still earn a profit after the machine is out of warranty!)