Order 10/4/21 - W3U T350 AWD - Avalanche Gray from Keith @ Pittsville
It's reassuring to know there are others in similar positions!After a sh**show 2021 dealer experience, I almost cannot contain my excitement with getting the confirmation email from Ford after placing my order earlier this week with the Gary Crossley Ford team. No clue when I'll see this van, but a completely different experience from my failed 2021MY attempt. Just simple things like some communication directly from Ford (which I never saw in 2021) rather than relying on a fairly out of touch sales guy, provides a great deal of comfort knowing that someone out there knows about my order and it really is in an actual Ford system somewhere.
My email looked similar to the one posted by RxTransit above, not sure of the technical difference between this and the COVP system, but I will say getting this feels like real progress after a terrible 2021 experience.
Fingers crossed as the wait begins (ok, really continues)...
We shall wait together, and I will check back here often to see if any of you have made progress without me lol