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I bought a used 2019 Transit Cargo 150 Base a few days ago. When I initially looked at the van, the rear view mirror was detached but the dealer said it just needed the plastic covering which they replaced before I bought. Yesterday I went to adjust the mirror and the mirror came off behind the plastic cover.
I removed the cover and am trying to reattach the mirror, but it keeps coming off with the slightest adjustment. Not sure if there is a problem with the clip or the hex bolt that is adhered to the windshield (see photos). Can't even see where the two would lock in place. Any ideas?

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Buy a new mount from the dealer, The way things are wore down that one looks like it has been loose for a long time.
 
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