Over 40 Transit orders being held up by Power Sliding Door option

1739 Views 20 Replies 12 Participants Last post by ft250mr148, 8 d ago

CrewVanManInfo

Discussion Starter · 11 d ago

Just went over ALL of our current 'Unscheduled - Clean' Transit orders and we have over 40 orders with the Power Sliding Door option that have not been scheduled yet. So far, NO 2023 Transits have been built with this option so these orders will be help up until Ford makes the decision to have this option scheduled for production.

Hopefully Ford will let us know if this option will become available so we do not get caught up like last year when Ford told us to remove the option to get a Transit built and those orders ended up getting 'Balanced Out' aka cancelled.

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1 - 20 of 21 Posts

Tchgrif

· #2 · 11 d ago

deja vu

Reactions: 2

ft250mr148

· #3 · 11 d ago

Just got my Transit this week.

Now, I can appreciate why for some people, PSD is a "must" item.

Hope PSD works wonder in an incline !.

Lee

Reactions: 1

6Foot7Dad

· #4 · 11 d ago

Ford just needs to take this option off. To have it still availabl after their failures to provide it the last two years is mind boggling. Ford is the only manufacturer that still seems to be unable to get common parts.
On a side note, Farley needs to go. The forced governmental push to buy fleet vehicles is going to end soon and their overpriced retail offerings are going to sit on lots to decay. Then our tax dollars will be used to bail them out.

Reactions: 2

Covid van de Mic

· #5 · 11 d ago

CrewVanManInfo said:
Just went over ALL of our current 'Unscheduled - Clean' Transit orders and we have over 40 orders with the Power Sliding Door option that have not been scheduled yet. So far, NO 2023 Transits have been built with this option so these orders will be help up until Ford makes the decision to have this option scheduled for production.

Hopefully Ford will let us know if this option will become available so we do not get caught up like last year when Ford told us to remove the option to get a Transit built and those orders ended up getting 'Balanced Out' aka cancelled.

Sounds like an executive in Crossley / acquirer should start making some calls to Ford and getting some real answers. And they certainly have better numbers than the 800 FORD one.

Forty orders is at least $2M in revenue that the dealership is going to lose out on if those vans are allowed to languish and don't get built.

GotDiesel?

· #6 · 11 d ago

It would be interesting to know what it is about the PSD that is such a problem. Is there a component sourcing issue? Is it a reliability issue? There are only a limited number of components that are required to go from an non-PSD to a PSD. The door, tracks, latches and rollers should all be the same.

I've got the PSD on my van and it works flawlessly (so far!) I always pay close attention to keeping the tracks and rollers clean and lubed in the hope that I will not have any problems.

CrewVanManInfo, can you reach out to any source at Ford to get any better idea as to why this option is causing the hangup?

Damaskinos_of_Athens

· #7 · 11 d ago

Maybe the reason that 2024 model year info not released is suppliers hard to pin down.

Be interesting to know who makes the PSD.

PSD sounds like a disease, Post Slider Depression, what you get after cancelling the slider but keep thinking how much you want it.

If you all are calling Ford to complain, maybe skip customer service and get the C suite numbers?

Reactions: 1

warreng24

· #8 · 11 d ago

I called the Ford 800 number today. Similar to previous calls (and the calls I made about my MY22 order), not much information about the PSD issue. The agent did tell me that "there was activity" on my order on May 15th and back on March 31st. And the agent indicated that activity was a good sign that my order was being worked.

I'm guessing that "activity" on my order on May 15th was the priority code being changed per what @CrewVanMan said Ford was doing to prioritize MY22 orders re-placed as MY23 orders.

CrewVanManInfo

Discussion Starter · #9 · 11 d ago

If the ones that had the Power Sliding Door on their 2022 model would have just removed it and spent the $4000 for the aftermarket one, they would already be enjoying it rather than still waiting on it. I have made it known on what Ford needs to do but they do their own thing. As I have stated before, it takes NUMBERS of Ford Transit buyers calling and harassing Ford to get things done....whether you end up with the PSD or another repeat of 2022 with removing it and HOPE you even get the Transit without the PSD!

CrewVanManInfo

Discussion Starter · #10 · 11 d ago

Covid van de Mic said:
Sounds like an executive in Crossley / acquirer should start making some calls to Ford and getting some real answers. And they certainly have better numbers than the 800 FORD one.

Forty orders is at least $2M in revenue that the dealership is going to lose out on if those vans are allowed to languish and don't get built.

How about the 61 2022 Transit orders that I had 'Balanced Out' last year? With the average Transit order more than $50,000, that was a big hit for doing a lot of work to place the order and time making contact with customers to end up with -0- at the end. And now rebuilding the original 2022 orders into 2023 orders and some still waiting to get scheduling.

IsleofMan

· #11 · 11 d ago

For those waiting on a power sliding door, I removed it from my MY22 order to increase my odds of getting a van. I don't think I miss it. I added a paracord handle to the rear of the door panel using existing holes and vinyl bolts. This greatly facilitates closing in all ways - no need to wind up and slam, just a gentle tug from a few inches away is all you need. It's reasonably quiet, too.
I've also discovered that the trick to closing from the outside is releasing the door. At first I kept my hand on the door and needed to use a lot of force to make it close properly. When I learned let go after getting the door moving I was able to use a lot less force.

This isn't useful to folks who need the door because of mobility issues or have kids who won't follow instructions. But if you just want the PSD because it seems like a nice upgrade, my experience is that I'm happy I don't have it.

BTW - I ended up ADDING the 360 cameras because of supply chain issues

... Not sure how I would have lived without it. Much better use of $1,000 in my experience. YMMV

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Reactions: 1

ft250mr148

· #12 · 11 d ago

IsleofMan said:
For those waiting on a power sliding door, I removed it from my MY22 order to increase my odds of getting a van. I don't think I miss it. I added a paracord handle to the rear of the door panel using existing holes and vinyl bolts. This greatly facilitates closing in all ways - no need to wind up and slam, just a gentle tug from a few inches away is all you need. It's reasonably quiet, too.
I've also discovered that the trick to closing from the outside is releasing the door. At first I kept my hand on the door and needed to use a lot of force to make it close properly. When I learned let go after getting the door moving I was able to use a lot less force.

This isn't useful to folks who need the door because of mobility issues or have kids who won't follow instructions. But if you just want the PSD because it seems like a nice upgrade, my experience is that I'm happy I don't have it.

BTW - I ended up ADDING the 360 cameras because of supply chain issues ... Not sure how I would have lived without it. Much better use of $1,000 in my experience. YMMV

Can you take and post the photo for the paracord handle ?

Still can't picture it.

Thanks,
Lee

Reactions: 2

Covid van de Mic

· #13 · 11 d ago

IsleofMan said:
This isn't useful to folks who need the door because of mobility issues or have kids who won't follow instructions. But if you just want the PSD because it seems like a nice upgrade, my experience is that I'm happy I don't have it.

And my opinion, after living with my 2020 HR Passenger XLT for the last 2.5 years and putting up with the nonsense of the manual sliding door (no mobility or kid issues), I wish I had been patient and waited for it in 2020 ... it would have only been an extra month or two wait at the time.

I will continue to roll the dice for a 2023 van with PSD. There have been enough rumors from different sources that Ford will continue building retail vans through October, I'm not going to act hastily now.

Reactions: 2

IsleofMan

· #14 · 11 d ago

ft250mr148 said:
Can you take and post the photo for the paracord handle ?

Still can't picture it.

Thanks,
Lee

See less See more

Reactions: 3

njvagabond

· #15 · 11 d ago

6Foot7Dad said:
The forced governmental push to buy fleet vehicles

Could you please elaborate on this statement?

Reactions: 1

CrewVanManInfo

Discussion Starter · #16 · 11 d ago

Last 2 weeks had 4 allocations for scheduling Transits. Week 1...no Transits pulled for scheduling. This week they pulled a HR Extended DRW AWD passenger van. Notes on most of the scanned orders are showing deficient for EcoBoost engine and Digital Rear View Mirror.

gregoryx

· #17 · 11 d ago

PSD = PTSD 🤔

Reactions: 1

ft250mr148

· #18 · 10 d ago

IsleofMan said:
View attachment 191114

Thank you very much !.

I will do the same.

Lee

ljbotte

· #19 · 10 d ago

warreng24 said:
I called the Ford 800 number today. Similar to previous calls (and the calls I made about my MY22 order), not much information about the PSD issue. The agent did tell me that "there was activity" on my order on May 15th and back on March 31st. And the agent indicated that activity was a good sign that my order was being worked.

I'm guessing that "activity" on my order on May 15th was the priority code being changed per what @CrewVanMan said Ford was doing to prioritize MY22 orders re-placed as MY23 orders.

Would you mind sharing the 800 number? I would love to know if there was any activity on my now nearly one-year-old order. Many thanks

CrewVanManInfo

Discussion Starter · #20 · 9 d ago

Every holding lot around Kansas City is full of Transit vans. Looks like having the extra 3rd shift is experiencing the same problems as they had with 2 shifts.....not enough parts. There is just about every color Transit on these lots. Went by the assembly plant today but did not see any Transits that looked like prospective Transit Trail candidates. This week was the first group of Transit Trail builds.

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