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New SOK 12v 314ah battery

2.9K views 9 replies 7 participants last post by  chicagoandy  
thinking of buying the battery myself. any pros and cons about the battery?
I've been using them just over 1 month now and, they work great. The BMS connection to the Cerbo GX works fantastically.

I did have a couple of issues, that turned out to be the ground bar from the negative batter side to the internal BMS.
Seems the power button is designed to allow input of power but not output when turned off. Mine was not working that way. Plus, it showed diminishing capacity after a couple of charge cycles. After working with support, they finally came back with a plan to test and temporarily fix the issue. I, of course, could not send my batteries back or be in a location long enough to receive replacements. So, they wrote up instructions for me to take apart the cover and verify the real problem. Then, I put electrical tape on the exposed contact and reassembled it until they could get a replacement out to me. They shipped out the new bars (for all three batteries) yesterday; I should get them in San Antonio (FedEx store) next week. Yes, I had to troubleshoot and fix my own batteries, but I'm on the road (full-time) with one long stop along my route. BTW, I also bent the Bar on an angle that would be more of a longer-term fix because they did not have a ship date on the new ground bars. It is still working great today with the temp fix.

I will add I would buy from them again. Customer support was great. I used the Facebook account to initiate it, but after that, I got an email, and we talked that way every day.