Getting more information on some of the questions I asked after getting the NEW information on the Private Offer.
Here is the answer to one of those questions.....
QUESTION: I had a lot of Transit customers who ordered their Transit from other Ford dealers who were dissatisfied with the service and communication they had with that dealership and are coming to me wanting to place a 2023 order. Will they be able to get the Private Offer with us or will they have to go through their originating Ford dealer to get the Private Offer.
ANSWER: The Transit customer would have to have a 2022 Transit order through a Ford dealer and it would have to have been done with a confirmed COVP sent and confirmed at Ford. You can access this information through the Ford SMART Vincent system that would have the customer information. The COVP certification is not linked to the dealer specifically but to the customer and that is what you would use to get the Private Offer for your new customer.
QUESTION: Is there a deadline for having the 2023 Transit orders coming from a 'unscheduled' 2022 order going into the Ford order system?
ANSWER: YES, there is a November 2nd, 2022 deadline date that is the last day this information has to be in the Ford system. That includes the preview order being sent to the Ford system for scheduling as well as a confirmed COVP for the 2023 Transit order. Best not to wait on the last day to get this information posted to the Ford site as not meeting this date requirement may keep your customer from getting the Private Offer.