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I wonder if your problem is in the software for the DCtoDC charger. using the app from your phone you can adjust or turn off. I turned off everything just to get it to work then dialed them in.
 

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Quick update: you are all awesome!!
The Dc to Dc had the software updated
Dc to Dc also had a setting that wasn’t recognizing the van on (fixed)
Replaced the 400amp fuse with an 80
Added wire support

All is working perfect!
Yeah that green plug thing you mentioned was my first problem and then the default software settings didn't work for me. Seems like you had a similar experience.
 
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