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Discussion Starter · #5 ·
It is suspected this dealer did not submit the COVP information to Ford so they are trying to tell the customer the Private Offer is not linked to their order. The customer contacted Ford via my suggestion and Ford is telling him based on his order number, dealer number, and his name, there is NO COVP number linked to him. His dealer is trying to tell him they have a COVP number but it won't link to his name.
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