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When Ford sent the email to my customers that 'We are working hard to build your Transit' was telling them they were committing to building out the vehicle even through they stated the parts availability was at issue. Ford could have extended the 2002 production beyond the current date and just went with the same thing they have done since 2019 by building out the current model through December. You are now seeing some of the early 2023 models having parts that could have easily built out a 2022 model at the end of August and by extending production through December, how many more 2022 model order could be filled?
 

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When Ford sent the email to my customers that 'We are working hard to build your Transit' was telling them they were committing to building out the vehicle even through they stated the parts availability was at issue. Ford could have extended the 2002 production beyond the current date and just went with the same thing they have done since 2019 by building out the current model through December. ...
And that's why I'm staying optimistic that Ford will offer something to us. They already are doing this for a bunch of other COVP vehicles, and I've got to believe they understand the reputational issues of sending out those COVP messages saying "we understand you are excited ... we're working hard" and then not following through in some meaningful way.

For the Maverick's the email said (paraphrased) "We're trying hard to build your 2022 ... if it doesn't then you'll be protected." For Transits, perhaps they thought it would be easier to let the die be cast and then inform everyone after.

I do think it is BS that I'm reading that new people are just walking up to a dealer and being scheduled a week later though.
 

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I’m all in for a class action lawsuit for breach of contract! Ford’s communication has been absolutely horrible, non-existant in reality, and has angered hundreds of potential customers willing to pay a premium price for a rolling tin can. I ordered my ‘22 in October and was just given the option from my dealer to sign for a ‘23 with a hefty $6,000 price increase.
 

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I can see them maybe giving us a "free" tank of gas now that gas prices have come down.

Sure makes me thankful I ordered the extended range tank!

Balanced out 2 years in a row now.
Fellow Canadian balanced out for 2 years in a row as well. I have a 23 order in but my confidence is about 5%. I’ll keep the order active and I think just stop paying attention and maybe it will show up. Happened with a Norton motorcycle I ordered in 2012 when company restarted-3 years later I received a call that my bike was here——um , what bike?
 

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You are making the argument that Ford's attorneys would make: we couldn't build out all orders from our dealers due to supply chain shortages beyond our control so we did the best we could and your contract was with the dealer and only the dealer has legal recourse against Ford (and no dealership in their mind would sue the hand that feeds them).

However, the plaintiff argument would be that Ford pierced the separation when they emailed you an order confirmation. They basically entered into a contract to sell you a 2022, which they breached, and there's nothing stopping them from honoring that agreement when parts becomes available, they have a legal obligation to fulfill contracts even if it means they do so less profitably (but still making money), and a model year does not grant a contract expiration.

There is no other example in a retail or distribution environment where a company promises to make a product specifically for a consumer that they then sell to someone to sell to the end customer. With appliances, furniture, computers, smartphones, fitness equipment, etc you can order from the manufacturer, order from a retailer, or buy off the shelf, but never would you build your refrigerator and order it from Home Depot yet Whirlpool sends you an order confirmation and then decides they can't build your refrigerator because they can crank out other models more profitably even though they order later and then they cancel your order because they're getting ready to build next year's orders despite it basically being the same refrigerator.
I'm definitely not on Ford's side of this argument, they failed miserably on many levels. The only question is if there is any real legal recourse or remedy for the retail customer.

I see several significant hurdles to prove this through Contract Law (disclaimer, this in not a legal opinion).

The first is the long standing business arrangment where the manufacture does NOT sell direct, but through an independant business (dealership). The purchaser's agreement is with the dealer, not the manufacture. IF there was agreement between the purchaser and manufacturer (Ford) where is the contract?

Second, just because Ford sent you an email "update" informing you about the status of your Van's build, that in no way establishes contract or agreement between the manufacturer and the purchaser, its simply an update. Assuming this would constitute a legal contract is beyond a long stretch.

If you believe that the largest automotive liabilty law firm in the country gives any concern to such a legal pursuit I'd say your mistaken. I've worked with them on previous litigation (VW Dieselgate). Take a look at their web site, you'll notice that there is one word repeated "Billions" in settlements. Why? because these are cases with massive numbers of plaintiffs, not a few hundred (if that) in this scenario with the balanced out 2022 Transit's. They want the big game and big money with slam dunk evidence. Not seeing either here.

Best bet: work with Ford to get a private offer or buy a Sprinter. Life is short, legal settlements are long-winded. If you want vindication, get the private offer and move on with van build.

JMHO
 

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I'm definitely not on Ford's side of this argument, they failed miserably on many levels. The question is if there is any real legal recourse and remedy for the retail customer.

I see several significant hurdles to prove this through Contract Law (disclaimer, this in not a legal opinion).

The first is the long standing business arrangment where the manufacture does NOT sell direct, but through an independant business (dealership). The purchaser's agreement is with the dealer, not the manufacture. IF there was agreement between the purchaser and manufacturer (Ford) where is the contract?

Second, just because Ford sent you and "update" email informing you about the status of your Van's build, in no way establishes contract or agreement between the manufacturer and the purchaser, its simply an update.

Think for a minute the largest automotive liabilty law firm in the counry gives an concern to such a leagal pursuit I think your kidding yourself. I've worked with them on previous litigation (VW Dieselgate). Take a look at their web site, you'll notice that there is one word repeated "Billions" in settelments. Why? because these are cases with massive numbers of plaintiffs, not a few hundred (if that) in this scenacrio withe 2022 Tranists. They want the big money with slam dunk evidence. Not seeing that here.

Best bet: work with Ford to get a private offer or buy a Sprinter. Life is short, legal settlements are long winded. If you want vindication, get the private offer and move on with van build.

JMHO
Both FMC & the Dealerships need to be held accountable for screwing so many people! I say bring legal action against both of them in addition to posting videos everywhere on social media about this massive fiasco 😡
 

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2022 W2X 350 HR AWD EB in Blue Jean Metallic built out by Paradigm Van Conversions.
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Both FMC & the Dealerships need to be held accountable for screwing so many people! I say bring legal action against both of them in addition to posting videos everywhere on social media about this massive fiasco 😡
Have you figured out which dealer you are going to order your 2023 from? If you have placed your order or picked a dealership how did you make sure that your chosen dealer is not one that "screwed so many people"..?
 

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ok, but how?
IF you have a 2022 order that was balanced out first call your sales person at the dealership and discuss it with them. Then call Ford at their customer support number that has been spoken about so many times on this forum. Be nice, being rude won't help, the customer support line is only messenger. They will open a case for your concerns and assign it a number. Have relevant info like dealer name, when you ordered, sales person name, etc., its a process to work through. Ask them about the Private Offer they have given others (not on Transits as of yet) see what they say, take notes about what what discussed to keep track of it.
 

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Well....it has finally happened. Overnight Ford has moved all of our 'Unscheduled - Clean' orders to 'Unscheduled - Balanced Out' status. That will end any 2022 unscheduled Transits to be built. Now we just need to know what is going to happen with price protection (if any at all) and if there is any build priority for 2022 orders that were not scheduled.

I have been telling our customers to request a build out of their 2023 order and make any changes needed. We may hold off submitting those 2023 orders until Ford gives us direction on the other mentioned questions above. Once we know more details on the 2022 to 2023 transition, I will continue to place a forum thread for those changes.
I'll call Kayla for a refund.

Happy trails
 

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Both FMC & the Dealerships need to be held accountable for screwing so many people! I say bring legal action against both of them in addition to posting videos everywhere on social media about this massive fiasco 😡
And the best way they can be "held accountable" would be for them to offer an equitable Private Offer on a 2023. Of course, this involves more waiting, which is the new "normal".
 

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Have you figured out which dealer you are going to order your 2023 from? If you have placed your order or picked a dealership how did you make sure that your chosen dealer is not one that "screwed so many people"..?
I am going with CrewVanMan through Crossley Ford in KC...but I am sitting here contemplating if I am actually going to proceed because I don't want to give up so many of the options. If I submit with all the options I want, I will probably be screwed one year from now...so I just don't know at the moment what I am going to do?
 

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IF you have a 2022 order that was balanced out first call your sales person at the dealership and discuss it with them. Then call Ford at their customer support number that has been spoken about so many times on this forum. Be nice, being rude won't help, the customer support line is only messenger. They will open a case for your concerns and assign it a number. Have relevant info like dealer name, when you ordered, sales person name, etc., its a process to work through. Ask them about the Private Offer they have given others (not on Transits as of yet) see what they say, take notes about what what discussed to keep track of it.
IMO you're wasting your time and energy. I've already done the phone calls many multiple times over 2 months, opened a case and just got off the phone with a supervisor on my case after a week wait for the callback. No new info about anything other than, "Call your dealer, they know more than we do".
I'm done wasting my time and being more aggravated after the conversations with FMC.
My dealer, (Crossley) has told me their regional rep said, NO private offer is coming from FMC. End of story.
 

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I'll call Kayla for a refund.

Happy trails
I'm betting around Jan 1 there will be some first posts from new users asking if anyone has got updates on their 2022 orders, because they've still heard nothing from their dealer. And it'll be Crossley Ford.

I'm going to see how long it takes for my refund to get processed unprompted.
 

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I'm betting around Jan 1 there will be some first posts from new users asking if anyone has got updates on their 2022 orders, because they've still heard nothing from their dealer. And it'll be Crossley Ford.

I'm going to see how long it takes for my refund to get processed unprompted.
Wait...I'm confused here...

I thought the going consensus on this forum was that Crossley Ford was one of the "better" dealers that kept their customers up to date with the most recent information? Or am I reading your post wrong?
 
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Wait...I'm confused here...

I thought the going consensus on this forum was that Crossley Ford was one of the "better" dealers that kept their customers up to date with the most recent information? Or am I reading your post wrong?
We'll see.

You shouldn't need to read this forum to get good service or be kept up to date. The last email I received without prompting from Crossley was from Pam after my 2022 order was submitted to COVP. Crickets since.
 

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I just saw a 4x4 well equipped Sprinter listed for 69K on a lot in Belmont, CA. At this point, it almost seems like a decent plan B to actually get a van without waiting 9+ months just to be balanced out. Its not my plan B just yet but I missed out on many opportunities that I was planning on using the van for. I am going to place a 2023 order for now while looking at other options.

A travel trailer or truck camper is a good plan B since we have an F250 to haul it. I was just dead set on a van having had one before.
 
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