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My dealer called me today and confirmed that Ford Canada's offer to anyone with an order placed before the order cut off date in February 22 will be $5000 Canadian. Not even close to the US offer but better than nothing.
Any chance you can forward me that email?
I ordered Oct 2021, and when I stopped in to talk to the dealer last week they said they haven't had any update, since April when they said it might be built in November.
Not too impressed with my dealer
 

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I'm betting around Jan 1 there will be some first posts from new users asking if anyone has got updates on their 2022 orders, because they've still heard nothing from their dealer. And it'll be Crossley Ford.

I'm going to see how long it takes for my refund to get processed unprompted.
If you would like a refund, we process them at the time of the request. It usually takes less than 5 minutes after the phone request.
 

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In the early stages of the balance out for the 2022 model Transits, there was some rumors floating around that Ford was not going to compensate for the price increase for the balanced out orders. Not sure how this got started, but that is not correct. As I am sure you know by now that Ford is offering all 2022 Transit Orders (that were COVP'd properly through the dealership) a $6,000 certificate for the order on a 2023 model Transit.
 

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Ford Canada is in a different country. After 343 post on this thread alone we know what you get. @iamsuperdan is a very kind Canadian dealer who keeps us up north informed.
Ford Canada is in a different country. After 343 post on this thread alone we know what you get. @iamsuperdan is a very kind Canadian dealer who keeps us up north informed.
Ford Canada is a complete joke compared to Ford in the US

The dealers play their cards so close to there chest they wont give you any information on how your order was placed was it part of there allocation or an additional order on top of there allocation. They do not understand what a COVP stands from it does not seem to exist in Canada. We have been beating our heads against the keyboard and phone trying to get information from Ford Canada regarding a private offer and apart from one post saying we would get $5,000 CAD in comparison to $6,000 USD that's another Joke

We are currently meant to get a call in two business days from a CXS (Customer Experience Specialist) we even have a case number that message was Aug 26 a week ago. Customer response and appreciation fail significantly.

I cant even get build dates confirmed through customer service best i get is a range of dates yet dealer says its scheduled when he responds.
 

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Ford Canada is a complete joke compared to Ford in the US

We are currently meant to get a call in two business days from a CXS (Customer Experience Specialist) we even have a case number that message was Aug 26 a week ago. Customer response and appreciation fail significantly.

I cant even get build dates confirmed through customer service best i get is a range of dates yet dealer says its scheduled when he responds.
My dealer told me yesterday that Ford has eliminated his zone rep in a cost-cutting move. This means he no longer has a way to interface with Ford corporate to advocate for customers, answer questions, etc. It is not clear if all zone reps have been eliminated or if zones are being consolidated - in either case, this means diminished service across the board. It looks like Ford USA is determined to catch up to Ford Canada in the race to the bottom when it comes to service.
 

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My dealer told me yesterday that Ford has eliminated his zone rep in a cost-cutting move. This means he no longer has a way to interface with Ford corporate to advocate for customers, answer questions, etc. It is not clear if all zone reps have been eliminated or if zones are being consolidated - in either case, this means diminished service across the board. It looks like Ford USA is determined to catch up to Ford Canada in the race to the bottom when it comes to service.
They have a long way to go Ford Canada are in serious competition with Canada Post in my opinion at the moment
 

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They have a long way to go Ford Canada are in serious competition with Canada Post in my opinion at the moment
truer words have never been spoken
 

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'21 R2X Van Haus Conversion
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In the early stages of the balance out for the 2022 model Transits, there was some rumors floating around that Ford was not going to compensate for the price increase for the balanced out orders. Not sure how this got started, but that is not correct. As I am sure you know by now that Ford is offering all 2022 Transit Orders (that were COVP'd properly through the dealership) a $6,000 certificate for the order on a 2023 model Transit.
Curious, what communication from Ford early on indicated they were going to compensate those balanced out? That certainly is not what was shared on here among the masses, including the individual that brokers a lot of transits for you, who encouraged contacting Ford as the only hope to get things changed.
 

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I got the email that they got my order, but I'm told that I still need to sign and reply another email before it's official that my order is in. We are patiently waiting still for that email.

Should we go ahead and try to place another order through another dealership?
 
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