VIN Received. R2X. 2023 HR, 148 long, Cargo AWD. Windows all around
Point about Ford Corporate is well taken. I have called the marketing and customer relationship numbers many times. They are well trained on how to not provide information. In my specific case my dealer was watching the balance out date and re-entered a new order the same day. He then notified me.You may not care for the brand but Mercedes isn't the company who just cancelled thousands of van orders with zero communication to their customers or dealer network. I run a van-related fb group with thousands of members and many of them had no idea their Transit order had even been "balanced out" until I posted after reading this forum. The lack of basic, adult communication, responsibility for the situation and an action plan in place from a company as large as Ford is unconscionable.