[Vanski]

My dealer called me today and confirmed that Ford Canada's offer to anyone with an order placed before the order cut off date in February 22 will be $5000 Canadian. Not even close to the US offer but better than nothing.

That's great however my order was actually early April why would a dealer still be allowed to take an order if there is a cut of date in February

 

[Vanski]

Ford Canada is in a different country. After 343 post on this thread alone we know what you get. @iamsuperdan is a very kind Canadian dealer who keeps us up north informed.

Ford Canada is in a different country. After 343 post on this thread alone we know what you get. @iamsuperdan is a very kind Canadian dealer who keeps us up north informed.

Ford Canada is a complete joke compared to Ford in the US

The dealers play their cards so close to there chest they wont give you any information on how your order was placed was it part of there allocation or an additional order on top of there allocation. They do not understand what a COVP stands from it does not seem to exist in Canada. We have been beating our heads against the keyboard and phone trying to get information from Ford Canada regarding a private offer and apart from one post saying we would get $5,000 CAD in comparison to $6,000 USD that's another Joke

We are currently meant to get a call in two business days from a CXS (Customer Experience Specialist) we even have a case number that message was Aug 26 a week ago. Customer response and appreciation fail significantly.

I cant even get build dates confirmed through customer service best i get is a range of dates yet dealer says its scheduled when he responds.

 

[Vanski]

My dealer told me yesterday that Ford has eliminated his zone rep in a cost-cutting move. This means he no longer has a way to interface with Ford corporate to advocate for customers, answer questions, etc. It is not clear if all zone reps have been eliminated or if zones are being consolidated - in either case, this means diminished service across the board. It looks like Ford USA is determined to catch up to Ford Canada in the race to the bottom when it comes to service.

They have a long way to go Ford Canada are in serious competition with Canada Post in my opinion at the moment

 

[Vanski]

Do you have anything in writing on this? Im in Ontario.
I went to the stealership today and my van has arrived. When we started talking money they said i was not eligible for balanced out rebate. He said that in Canada the cut off date for the rebate was Nov 2021. I ordered Jan 2022.

Anyone has any more info on this would be greatly appreciated. PLEASE
Has anyone in Canada successfully gotten the balanced out rebate?

I have never seen a copy of the Ford notification to dealerships in Canada. It seems we in Canada are at the hands of our dealers honesty