Both FMC & the Dealerships need to be held accountable for screwing so many people! I say bring legal action against both of them in addition to posting videos everywhere on social media about this massive fiasco 😡I'm definitely not on Ford's side of this argument, they failed miserably on many levels. The question is if there is any real legal recourse and remedy for the retail customer.
I see several significant hurdles to prove this through Contract Law (disclaimer, this in not a legal opinion).
The first is the long standing business arrangment where the manufacture does NOT sell direct, but through an independant business (dealership). The purchaser's agreement is with the dealer, not the manufacture. IF there was agreement between the purchaser and manufacturer (Ford) where is the contract?
Second, just because Ford sent you and "update" email informing you about the status of your Van's build, in no way establishes contract or agreement between the manufacturer and the purchaser, its simply an update.
Think for a minute the largest automotive liabilty law firm in the counry gives an concern to such a leagal pursuit I think your kidding yourself. I've worked with them on previous litigation (VW Dieselgate). Take a look at their web site, you'll notice that there is one word repeated "Billions" in settelments. Why? because these are cases with massive numbers of plaintiffs, not a few hundred (if that) in this scenacrio withe 2022 Tranists. They want the big money with slam dunk evidence. Not seeing that here.
Best bet: work with Ford to get a private offer or buy a Sprinter. Life is short, legal settlements are long winded. If you want vindication, get the private offer and move on with van build.