[Tourneo]

Just talked to another Ford sales person who is "Still Confused" about the Transit full size Wagon & the Connect minivan!

This at a Big Time dealership in Albany, NY, that advertises very heavily, including a "HUGE" number of obnoxious TV ads.

 

[orton]

Just talked to another Ford sales person who is "Still Confused" about the Transit full size Wagon & the Connect minivan!

This at a Big Time dealership in Albany, NY, that advertises very heavily, including a "HUGE" number of obnoxious TV ads.

I never talk to a salesman. The local drunk usually knows more than the salesman.

Do your homework and create a list of each option that you want. Send it to several fleet managers to get a quotes. I have a quote in hand before I go to a dealer. Without much effort you will know more about a Transit than anyone at the dealer.

 

[Tourneo]

You are blessed if you "never talk to a salesman". Don't even know if this dealership has a fleet manager. Had asked to talk to the commercial accounts manager, but he wasn't in. It was a general question, so I thought what the heck, I'll ask "The local drunk".

I never talk to a salesman. The local drunk usually knows more than the salesman.

Do your homework and create a list of each option that you want. Send it to several fleet managers to get a quotes. I have a quote in hand before I go to a dealer. Without much effort you will know more about a Transit than anyone at the dealer.

With the considerable effort I've already made I usually know more about Transit than almost anyone at the dealer.

However I'll never fool myself by thinking I "know more about Transit than anyone" anywhere.

 

[Tchgrif]

When I decided to buy a new transit back in may I sent a list of my requirements to every dealer in a 50 mile radius to see who could find it first and the best price. Someone from a very close dealership contacted me later that day she had almost exactly what I wanted so I made an appointment for that evening to test drive it. pull into the dealership looking around for the van, didn't see it thought it was probably inside being prepped, went into her office introductions yada yada yada.....she grabs keys and says its right out front I say no it isn't she insists so i follow her as she walks right to a transit connect. I walked past her got back in my car and left while she stood there waving at me. I learned a long time ago that dealers typically don't know much about what they are showing me but I've never showed up to test a car and had a completely different car presented to me. She emailed me the next day saying she would be happy to set up a test drive with an almost exact match.......she didn't even connect the dots that we had already met.

 

[Tourneo]

Know the feeling. Had inquired about Transit full size vans while Ford was delaying their introduction. Got call from dealer that the new Transit had finally arrived. I grilled the salesperson about it, clearly trying to establish that it was not a Connect minivan. Then grilled them again so that there could not possibly be any mistake before committing to make the trip. Was assured that this was the new Transit & that a crowd surrounded it as they unloaded it. Got there & it was a Connect!

That was over a year ago. By now Ford sales people should know the difference, be keenly aware of the confusion & not still be making the same error.

 

[GROOVY2]

large ad on eBay buy a Ford dealer in Houston listed 10 transit vans as transit connects -
Showed pictures of vans in ad-

 

[jonsobi]

Ha, not surprised! After carefully building and pricing my Transit 150 on the Ford.ca website a few weeks back, I hit the "get a quote on this vehicle" button and the build was sent to a local dealer. He left me a cheery message about how hard he would work for my business, and noted they had several similar Transit Connects on their lot. As I knew they had no Transits, I didn't call back. I would have to wonder whether this naming confusion issue - whether searching for a vehicle or ordering parts - is costing Ford either customers or sales.