1 - 19 of 19 Posts
The saga continues.
Dealer called and said my van was fixed. They had discovered a loose connection with the climate control module (I'm assuming from when they replaced the mixing blower door) that was causing the unresponsive screen. The new climate control module is still not in, but they assumed the issue was fixed because the screen was working again.
I wanted assurance my original problem was fixed, and the heat could be controlled properly. The service guy said he wasn't sure because they only verified the screen was working. I told him to check before I make the 30 minute drive to the dealership. He calls back 5 minutes later and admits the temp controls still don't work. Only full heat. They will need a new climate control module to fix, but still don't know when one will be available. Wife and I decide that we might as well pick it up now that we can at least use the defrost function allowing a clear windshield to see in the cold.
On the trip home, I find that no air is coming out the floor vent. I tried both auto and manual, but makes no difference. At this point, I'm not confident a new climate control module will even fix things. So far, we've waited 3 weeks for a solution. Our plan is to wait for a new climate control module, and if nothing changes, will have to decide if going the lemon law route.
Dealer called and said my van was fixed. They had discovered a loose connection with the climate control module (I'm assuming from when they replaced the mixing blower door) that was causing the unresponsive screen. The new climate control module is still not in, but they assumed the issue was fixed because the screen was working again.
I wanted assurance my original problem was fixed, and the heat could be controlled properly. The service guy said he wasn't sure because they only verified the screen was working. I told him to check before I make the 30 minute drive to the dealership. He calls back 5 minutes later and admits the temp controls still don't work. Only full heat. They will need a new climate control module to fix, but still don't know when one will be available. Wife and I decide that we might as well pick it up now that we can at least use the defrost function allowing a clear windshield to see in the cold.
On the trip home, I find that no air is coming out the floor vent. I tried both auto and manual, but makes no difference. At this point, I'm not confident a new climate control module will even fix things. So far, we've waited 3 weeks for a solution. Our plan is to wait for a new climate control module, and if nothing changes, will have to decide if going the lemon law route.
I have been working through this issue on my 2022 and have recently been looking into the lemon law. It is so unfortunate to wait 10+ mo. and now dealing with this. We also cannot drive due to safety and defrosting unreliability. Had my upfitting planned for this spring and have to put that on hold. I hope to hear some solutions and best to you.The saga continues.
Dealer called and said my van was fixed. They had discovered a loose connection with the climate control module (I'm assuming from when they replaced the mixing blower door) that was causing the unresponsive screen. The new climate control module is still not in, but they assumed the issue was fixed because the screen was working again.
I wanted assurance my original problem was fixed, and the heat could be controlled properly. The service guy said he wasn't sure because they only verified the screen was working. I told him to check before I make the 30 minute drive to the dealership. He calls back 5 minutes later and admits the temp controls still don't work. Only full heat. They will need a new climate control module to fix, but still don't know when one will be available. Wife and I decide that we might as well pick it up now that we can at least use the defrost function allowing a clear windshield to see in the cold.
On the trip home, I find that no air is coming out the floor vent. I tried both auto and manual, but makes no difference. At this point, I'm not confident a new climate control module will even fix things. So far, we've waited 3 weeks for a solution. Our plan is to wait for a new climate control module, and if nothing changes, will have to decide if going the lemon law route.
1 - 19 of 19 Posts
