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Driveshaft recall

258K views 819 replies 143 participants last post by  Hack Saw 
#1 ·
Finally ford is recalling the 2015 -17 transit for driveshaft coupling (guibo)
 
#48 ·
Since Mulligan is just at 8700 miles they are not concerned with replacing the coupling yet. The vehicles under 30,000 seemingly have not experienced any such wear to warrant it.

FORD's current fix is to replace it every 30k. Parts are in short supply (probably their reason for not replacing under 30k?).

Did I read that no vehicles without the replacement can be sold? Even new vehicles on the lots... with under 30k miles of course... cannot be sold...yet those on the road with under 30k don't need to be replaced? Hmmmmm

now to get that short, dangerous, tailpipe extended....
 
#50 ·

now to get that short, dangerous, tailpipe extended....
Do you have actual data that it's dangerous or do you just suppose so since every other car you have owned sticks out?

Start a new thread and/or PM me if you wish.

Cheers.
 
#49 ·
Yes!
Conflicting information and strategy according to rumors.

If Ford is using the old design but replacing at 30k, why would the new-on-the-lot vans need to wait to get the part installed?
 
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#52 ·
From the horses' mouths
Jun 28, 2017 | DEARBORN, Mich.

Ford Issues One Safety Recall and Two Safety Compliance Recalls in North America

DEARBORN, Mich., June 28, 2017 – Ford Motor Company is issuing one safety recall and two safety compliance recalls in North America. Details are as follows:
2015-17 Ford Transit van/bus vehicles

  • Ford is issuing a safety recall for approximately 400,000 2015-17 Ford Transit van/bus vehicles with medium, long and extended wheelbases and chassis cab/cutaways with medium wheelbases to replace the driveshaft flexible coupling.
  • In the affected vehicles, continuing to operate a vehicle with a cracked flexible coupling may cause separation of the driveshaft, resulting in a loss of motive power while driving or unintended vehicle movement in park without the parking brake applied. In addition, separation of the driveshaft from the transmission can result in secondary damage to surrounding components, including brake and fuel lines. A driveshaft separation may increase the risk of injury or crash.
  • Ford is not aware of any accidents or injuries associated with this issue.

  • Affected vehicles include 2015-17 Ford Transit vehicles built at Kansas City Assembly Plant, Jan. 17, 2014 to June 15, 2017.

  • The recall involves approximately 402,462 vehicles in North America (370,630 in the U.S., 2,361 in federalized territories, 3,217 in Mexico and 26,254 in Canada). The Ford reference number for this recall is 17S15.
  • Based on the field data, Ford does not expect the current flexible couplings to deteriorate sufficiently to result in driveline separation in vehicles with less than 30,000 miles. Hence, for affected vehicles with under 30,000 miles or vehicles that have had a driveshaft or driveshaft flexible coupling replaced within the last 30,000 miles, no alteration or interim repair is required until the vehicle or replaced flexible coupling reaches 30,000 miles. At that point, the customer should schedule an appointment with their dealer for the interim repair to be performed.
  • For affected vehicles with more than 30,000 miles, the interim repair will consist of replacing the driveshaft flexible coupling every 30,000 miles until the final repair is available and completed. Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the flexible coupling replaced immediately at no cost. When the permanent repair is available, owners will be notified that they may schedule an appointment with their dealer to have either a redesigned flexible coupling with a modified driveshaft bracket and shield or a revised driveshaft equipped with a universal joint installed at no cost.
 
#53 ·
I will shove this in the face of my local dealer service adviser who made a negative comment to me when I brought my 2015 T250 in
to have the Flange coupling replaced after reading about the issue here and finding mine cracking.

He said these people reading stuff on google don't know what they are talking about.

I have yet to take my T250 back to that place and instead will drive 30 miles to the next dealer to have the work done.
 
#56 ·
Dr. Jean.

[QUOTE. Ford Motor Company is issuing one safety recall and two safety compliance recalls in North America. [/QUOTE]

What are the two safety compliance recalls? Or did I read your post wrong?

Suitcase
 
#58 ·
It already HAS the part they are using for replacement, it's the SAME PART. The new design won't be made available for quite some time according to posts.
 
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#61 ·
According to the recall notice posted above, Ford does not have a "permanent fix" and looks like they won't for many months. They are replacing the original design guibo on vans with more than 30k with a NEW original design guibo, and will continue to do so every 30k until the "permanent fix" is ready to install. It makes no sense that they have to prevent new vans from being sold off the lot.

But because it makes no sense, then yes, lawyers must be involved.
 
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#63 ·
All of us that have been directly impacted or have reported this issue for sometime can feel vindicated by this recall.
Regardless of the delay in Ford living up to the issue, it is encouraging to see Ford doing the right thing and issuing
the recall.

For my Dealership in Santa Barbara Cali here is my middle finger to the service department that doubted my request
to have my cracked Flange coupling replaced.
 
#66 ·
New rubber is better than old rubber. The replacement has probably just been manufactured recently and not 1 or 2 years ago and is better.

Same with tires. Some tire shops will try to sell you new tires made years ago. That's why you always check the date stamp. .

Same part - one is made 2 years ago and sat in a box. Once made last month and still smeels fresh. Which one gives you a feeling of safety?

Which one protects liability of a manufacturer?

Sent from my SM-G955U using Tapatalk
 
#67 ·
New rubber is better than old rubber. Once made last month and still smeels fresh. Which one gives you a feeling of safety?
Does the smell test apply to condoms as well?
 
#75 ·
A couple of things are getting tangled here:

1. There is indeed a new part or fix (not sure what it is), and it is in short supply.
2. The new part/fix has been used in vans build 6/16 and later
3. Vans built 6/15 and earlier (and still at the factory) are having the new part/fix retrofitted (takes about 45 min) as quickly as the part becomes available.
4. The new part/fix will be available in limited quantities to dealers starting mid-July
5. If a giubo need to be replaced and the dealer does not yet have the new part, they will put in a new "old part" for one more 30K cycle, and hope by then they have a supply of the new part/fix. They will do this to avoid having folks driving around on cracked/suspect giubos (giubeaux?)

My sources are three Ford dealerships as well as postings by Ford employees online.

This makes sense: they can't have 400K+ new parts on hand right away, and they will prioritize the new vans coming off the line. Fortunately, I suppose, the line is shut down for the first two weeks of July, so the part supply chain channel can fill with parts to go to dealers rather than the factory.

Finally: yes, if a new van is on a dealer lot, it cannot be sold until this official "safety recall" is completed. That's a federal regulation. A least one poster here has had his purchase "suspended" until mid-July when the dealer hopes to get the new part/fix.

I hope this disquisition doesn't muddy the waters.
 
#78 ·
oh. Plural of giubo is giubo - I actually have no idea but no longer curious enough to google :)

And thank you for the info. Presumably explains why I'm still waiting for my 250 HR built 6/8/17.
 
#81 ·
Yep. And even when they get it retrofitted, you may still be waiting because of the picket lines at Jack Cooper Transport which handles all of the shipments of Ford vehicles from the KC factory. My van, built 6/19 and not impacted by the recall, is trapped behind the picket line. It only needs to go 25 miles to Matt Ford in Missouri, and yet it languishes in Kansas.....

I am resigned to not traveling to KC tomorrow to pick it up: painful and pricey decision.

.
 
#80 ·
The correct pronunciation of guibo is "joo-bo". Very close to "Jew Boy", so discussions with the dealership will be a little different for some of us. "WHAT DID YOU JUST CALL ME? Oh, yeah. Sorry". Some straight white protestant on the Sprinter forum actually got offended when I stated my personal shopping motto; "I'm half Jewish and half Scottish, so I'm double cheap". I guess they got their degree in Political Correctness.
 
#84 ·
Dropped by my local dealer this AM to schedule the giubo replacement.

They do not have the parts and were required to send back the ones they did have in stock!

They do not know when they will have them said they are on national backorder and refused to put me on any sort of list to call me when they got them...told me to keep checking with them.*

I'm at 41400 mi and cracks are very evident. Told him due to the poor reputation of the part even before the recall, I had one as a spare- and asked if they could they put it on? NO! They will not install any part not bought from them.

*They might regret that statement as I will call them EVERY day just to be a PITA.
 
#87 · (Edited)
This is from Ford's Owner's site>
OWNERS WILL BE NOTIFIED WHEN EITHER A REDESIGNED FLEXIBLE COUPLING, MODIFIED DRIVESHAFT BRACKET AND SHIELD, OR A REVISED DRIVESHAFT EQUIPPED WITH A UNIVERSAL JOINT, IS AVAILABLE TO BE INSTALLED.

Since the dealer told me THEY would NOT notify me when they had the part I called Ford CS to ask how I could be notified since I am well past the 30K threshold and do have cracks.....

The guy said the dealers are not owned by Ford, operate independently and he could not help me!
 
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#90 ·
Dealerships are reimbursed by Ford for warranty work. Usually this does not pay as well as non-warranty work (duh, dealerships charge 2-5x more than an independent mechanic for the same parts and service!). Some dealerships may stall and make excuses because they do not WANT to do warranty work.

There was a recall on my Sprinter regarding the intake manifold, a real non-issue, but recalled none the less. It involved replacing the intake manifold with one of a newer design that didn't have a plug made of a material that MIGHT corrode from within. One dealership I contacted said they would need the van for 3 weeks to make the repair, for a job that was supposed to be 6 hours according to the book (always very generous, probably a 2 hour job at best). I asked if they meant that they had to wait 3 weeks for the part to come in, and then I could bring it in, and they said no, they needed the van at their shop for 3 weeks! Obviously they didn't want to do the warranty work. Another dealership in the area said I could drop it off in the morning and pick it up between 4-5pm.
 
#91 · (Edited)
Update>
Did a chat with a much more knowledgeable person than the clown I talked to on the phone today.
There will be a letter going out July 17 to owners regarding the parts availability.
I was told to make an appointment after I get the letter.
But here is the rub- right now there is no written record of my issue- as said I am over 11,000 miles past Ford's estimate of 30,000 miles reliability.
So come July 17, assuming Ford dealers DO have the part there is no priority system for customers needing the part worse than others.
We all know there is NO way 400,000 parts are going to show up at once at dealers.
So a few guys with 30,001 miles happen to show up first wanting the part replaced when others with far greater need and more cracked/worn/dangerous flex discs continue to wait for the next batch.
What a system!


I was going to change the flex disc/giubo myself as I do have a new one that was a take off from Quigley- but as Alarmist found out- what a tremendous PITA- the bolts holding it in are way longer than necessary for 3 of them, they have thread locker applied and cannot be simply spun out once broken loose.
Broken loose? Good luck with that- I have an IR 600ftlb air wrench that won't budge them. Alarmist couldn't break them with a 1200 ftlb wrench!
Nearly got my 5th hernia trying to loosen them with a 25" breaker bar and did get them to loosen- however they have to be loosened in about 1/8th turn increments since clearance around the bolts is an issue.
I'm talking hundreds of reps like a weight lifting routine! Hours of high effort.
I'd be sore for weeks even IF I got them out. Then they gotta go back in the same way!
 
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