New Van Didn't Get Far. - Page 48 - Ford Transit USA Forum
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post #471 of 489 (permalink) Old 12-19-2016, 12:15:PM
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I have the gasoline version of the Espar. When it's running it's barely audible most of the time. It's mounted directly under my bunk. If it's near 0° F it'll be a LITTLE bit louder as it pumps out more heat.

BTW I have the B1 model which is the lowest output model they made. I'm not even sure if they still make it. I got it from eBay for a great price (new, old stock).
If I had a B4 or B6 I would imagine it would hardly ever get above its lowest power output. I keep the van at around 64° normally. That's my comfort zone.

Espar is more expensive than Webasto but you get what you pay for.

🙈🙉🙊
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post #472 of 489 (permalink) Old 12-19-2016, 12:47:PM
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i wish the heater companies would provide a dB rating. though i suppose that would be hard to measure uniformly. (internal? external? where's it mounted? etc)

Silver 2016 high roof cargo van, 3.5l Ego-boost, 3.31LSD. HD alt, dual batteries, power seats, and the coveted chrome grill.
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post #473 of 489 (permalink) Old 12-19-2016, 01:18:PM
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Originally Posted by foxharp View Post
Believe me -- I/we have considered all those aspects. We have a heated mattress pad on our house bed, and it's great, but it sort of heats the wrong side of your body -- when you're cold, and want a shot of heat, it's usually on top, not on the mattress side. And I'd rather not have to go to balaclava extremes. And I'm certain my wife doesn't want to either! She's a hardy camper, but we got the van to be comfortable in.

I'm definitely nervous about the noise from the Webasto, but I think there's no way to know without just going for it. (Unless someone in New England has one installed that I can listen to!

paul
If I used the van in the snow or other cold weather applications and wanted a heater, I would consider the under the floor Propex propane fueled heater. Suspect that it would be more reliable than a diesel heater because propane burns cleaner than diesel. I have no experience with a Propex.

I understand the balaclava bit. I wonder if I could convince my wife to wear it. Not exactly attractive.

The 12 volt heating pad works very well for me. Have not been below about 25 degrees so still have to learn how it works at lower temperatures.

2015 high roof 148" WB 3.5 Ecoboost 3.31 LS rear cargo.
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post #474 of 489 (permalink) Old 01-11-2017, 07:38:PM Thread Starter
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Here is what happens when your Ford Service shop does not know how to hoist a Transit!


Curbside rear "Jack point"


Curbside front "Jack point"


Driver front "Jack point"


Driver rear "Jack point"

This happened when I took it in for an oil change and tire rotation last November. The technician put it on a standard lift hoist with no clue about the Transit's Jack points. It was later transferred to a drive-on lift hoist with the proper lift Jacks normally used for the Transit.

I was not told about the damage. I discovered it this past weekend when under my van puttering. The dealership GM was most apologetic when I emailed him photos of the damage. He will have it repaired when I return north in the spring.

What can I say that hasn't been said already on this long and storied thread. ��










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MY TROUBLED TRANSIT - 2016 T150, MR, RWB, 3.5EB. Delivered 11/15 with major steering, tire, & alignment defects. Had 6+ front-end and Sub-Frame alignments. 6 defective tires replaced. Also Steering Rack, 2 Axle Seals, Diff Gasket, Rear Brakes and Rotors, PS Pump, Wet Air Filter, Hi stop-light. Crankcase P Sensor failed at 23,500 kms. To Date, 39 days at Ford Service. See "New Van Didn't Get Far"

Last edited by jonsobi; 01-11-2017 at 08:46:PM.
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post #475 of 489 (permalink) Old 01-11-2017, 08:12:PM
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Originally Posted by jonsobi View Post
Here is what happens when your Ford Service shop does not know how to hoist a Transit!

This happened when I took it in for an oil change and tire rotation last November. The technician put it on a standard lift hoist with no clue about the Transit's Jack points. It was later transferred to a drive-on lift hoist with the proper lift Jack's normally used for the Transit.

I was not told about the damage. I discovered it this past weekend when under my van puttering. The dealership GM was most apologetic when I emailed him photos of the damage. He will have it repaired when I return north in the spring.

What can I say that hasn't been said already on this long and storied thread. 🤔
That makes me want to hurl.

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post #476 of 489 (permalink) Old 01-11-2017, 09:27:PM
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Why is this even surprising? The last place in world you would want to work on your vehicle is a dealership. Dealer mechanics are careless idiots. They have been for the 40+ years I've been driving and I see no reason to expect this to change in my lifetime.
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post #477 of 489 (permalink) Old 03-03-2017, 10:22:AM Thread Starter
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SOME GOOD NEWS

I received a nice call from my home dealer up in Ottawa, Canada. The long promised five year 150,000 km Premium care warranty is now registered to my VIN.

This is one part of the compensation negotiated with Ford, on my behalf, by my home dealer. The second part - a letter signed off by Ford of Canada - has not yet materialized. As I understand it, the promised letter will in some way acknowledge the unusual circumstances of my vehicle being delivered new with a defective front end architecture. The defects caused much grief, were very difficult to remedy, and lingering problems remain (front tire edge wear).

I politely turned down a previous 4 year 100km offer from Ford Customer Relations and have not heard from them since.

Kudos to my dealer for moving things forward so I might someday close this saga.

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MY TROUBLED TRANSIT - 2016 T150, MR, RWB, 3.5EB. Delivered 11/15 with major steering, tire, & alignment defects. Had 6+ front-end and Sub-Frame alignments. 6 defective tires replaced. Also Steering Rack, 2 Axle Seals, Diff Gasket, Rear Brakes and Rotors, PS Pump, Wet Air Filter, Hi stop-light. Crankcase P Sensor failed at 23,500 kms. To Date, 39 days at Ford Service. See "New Van Didn't Get Far"
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post #478 of 489 (permalink) Old 03-03-2017, 11:41:AM
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My 2015 cargo van also had a factory build problem. Front right wheel could not be aligned. Dealer contact with Ford engineer just provided a bunch of reasons why it was my fault not Fords. My conversion weight, probably had an accident and even that my passenger van rear sway bar installation was at fault. Gave up arguing about it.
When service satisfaction questionnaire arrived I was brutally honest. That made a different Ford department jump on the dealer about poor service. I then got a call from the dealer "customer relations" clerk. Explained to her the problem. She passed it along to the dealer service manager. He called and just happened to be well qualified and had started with the dealer as an alignment mechanic. Very pleasant to work with and knowledgeable. End result was increasing the length of the sub frame slots and relocating the right front MacPherson strut mounting location. Van now drives correctly. Suspect that the manufacturing problem is probably rectified on newer vans.

2015 high roof 148" WB 3.5 Ecoboost 3.31 LS rear cargo.
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post #479 of 489 (permalink) Old 03-03-2017, 05:38:PM Thread Starter
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That's an interesting comparative data point for me to have, thanks for sharing. The right front wheel also was problematic in my case. Ford could not get the negative right front camber to within Ford specs as there simply was no more adjustment room. Perhaps slotting the sub frame bolt hole might have worked in my case, but that option was never discussed. What I suspect happened, but Ford has not acknowledged, is that the Ford engineer sent to solve the issue did some corrective "bending" of the sub frame - and/or swing arms - to remedy the severe left pull that dogged my van from day one.

The end result was a driveable van, albeit one that probably has a permanently compromised front end architecture.

In any case, our collective experiences suggest there might be insufficient range of adjustment built into the front end design.

It would be nice if Ford were to acknowledge this and cover any related front end repairs. I noted that the nice extended warranty I just received specifically excludes alignment issues! 🤔

A letter from Ford protecting me from future costs related to this manufacturing defect would go a long way to restoring good faith.



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MY TROUBLED TRANSIT - 2016 T150, MR, RWB, 3.5EB. Delivered 11/15 with major steering, tire, & alignment defects. Had 6+ front-end and Sub-Frame alignments. 6 defective tires replaced. Also Steering Rack, 2 Axle Seals, Diff Gasket, Rear Brakes and Rotors, PS Pump, Wet Air Filter, Hi stop-light. Crankcase P Sensor failed at 23,500 kms. To Date, 39 days at Ford Service. See "New Van Didn't Get Far"
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post #480 of 489 (permalink) Old 03-03-2017, 08:46:PM
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All new design vehicles have some issues. Knew that when I bought it but due to my age I did not want to wait for a year or so. I am sure Ford is aware of the issue but did not treat me the way they should have nor did their engineer support the dealer. It was not the dealers problem. Fortunately someone at Ford does care about getting positive reports on service work. I was just lucky that the dealer service manager was competent and had experience with alignments. Do wonder who paid for the work.

I did not physically see what they did to correct the issue. Just repeating what the service manager told me. He also said to bring it back in after I complete the conversion and get the alignment checked.

2015 high roof 148" WB 3.5 Ecoboost 3.31 LS rear cargo.
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