New Van Didn't Get Far. - Page 3 - Ford Transit USA Forum
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post #21 of 489 (permalink) Old 01-15-2016, 08:11:PM
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I hate to throw this out there, but this may actually be a very legitimate case for a lemon law return. Who knows, maybe some jackhat drove it off a truck sideways and bent the frame.

As Byron pointed out, you have this well documented, so that will help your case. Look into the requirements for a LL return. I have heard some places is something like three tries with no resolution or if they have it for a certain amount of time it would be eligible.
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post #22 of 489 (permalink) Old 01-15-2016, 08:13:PM
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Yeah, well you're getting a like anyway for that post.

I think you're pretty well covered, Jonsobi...let's hope that phone call is a good one!!!

'16 T150-148" MR-Caribou-3.5EB-3.73LS-Premium Pkg-Leather-Side and back glass-Alloys-Block heater-Short power heat + sig-Reverse sensors. Here comes the painter with the real nice van...
Ordered 10/26
Built 12/23...in transit two days later
ETA Jan 13-19
Laid before my feet on Jan 14
I'd put a TRUMP bumper sticker on it, but I'm quite certain it would be vandalized.

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post #23 of 489 (permalink) Old 01-15-2016, 08:40:PM Thread Starter
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Whatever options I might think of to set this right, I can't think of any I like.

Money aside, there's a lot of me invested in this item. Retirement trip up the west coast in two months with my converted mobohome looking in jeopardy.

Part of me says, just go.

Can't stand something that's not right though, there's that reality too.


Appreciate your suggestions, will keep you posted.
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MY TROUBLED TRANSIT - 2016 T150, MR, RWB, 3.5EB. Delivered 11/15 with major steering, tire, & alignment defects. Had 6+ front-end and Sub-Frame alignments. 6 defective tires replaced. Also Steering Rack, 2 Axle Seals, Diff Gasket, Rear Brakes and Rotors, PS Pump, Wet Air Filter, Hi stop-light. Crankcase P Sensor failed at 23,500 kms. To Date, 39 days at Ford Service. See "New Van Didn't Get Far"
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post #24 of 489 (permalink) Old 01-16-2016, 05:57:AM
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Wonder if they've considered the power steering rack could be binding or overboosted in one direction?
Of course there is still that right side not in spec....wonder if they put the left side to the same error if it would drive straight? Might be a clue.
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post #25 of 489 (permalink) Old 01-16-2016, 10:42:AM Thread Starter
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I have no personal experience to allow me to second guess the problem. When they unbolted and dropped the sub-frame I was out of my depth already.
They still have the van today but I honestly have no idea what more they can do.
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post #26 of 489 (permalink) Old 01-16-2016, 12:24:PM
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Quote:
Originally Posted by jonsobi View Post
... Retirement trip up the west coast in two months with my converted mobohome looking in jeopardy.

Part of me says, just go...
If it makes you feel any better about being patient, you probably would not be able to complete your mods in 2 months, anyway. I know some people have done some express work, but, I have found that every aspect of my build has taken longer than expected.

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post #27 of 489 (permalink) Old 01-16-2016, 03:58:PM Thread Starter
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I hear you on that Eddie. I've been working on it daily in one aspect of another for two months, and sometimes there is little evidence of the hours spent.

However, I do spend a lot of time analysing the various ways of configuring the layout and the multitude of options to fasten things solidly together. That alone eats up lots of time.

My electrics (triple AGM bank with inverter) are mostly complete. I installed a third seat, and most of my cabinets are finished, with one side installed.

Today I am sanding and painting cabinets and drawers as my Transit is in the Ford service bay over the weekend.

I asked the SA technically what can they look at next to solve the pulling left. He honestly said he had no idea.
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post #28 of 489 (permalink) Old 01-19-2016, 12:22:AM Thread Starter
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Repair Beyond the Dealer's Scope?

My new 2016 Transit 150 remains at the Ford service shop for the fifth straight day. They seem to have done all they can do.

This visit is the fourth attempt by two separate dealerships to rectify a left-pull problem from day one. Tire balancing, front-end alignments, sub-frame removal, Road Force tire balancing, two faulty tire replacements, and further alignment adjustments have thus far failed to get my brand new van to steer like a brand new van.

Ford CS has emailed me. A Ford Engineer will likely be dispatched to assist the dealership with the repair, although nobody seems to understand what the problem is.

I turned 65 today without my retirement adventure in the driveway.

MY TROUBLED TRANSIT - 2016 T150, MR, RWB, 3.5EB. Delivered 11/15 with major steering, tire, & alignment defects. Had 6+ front-end and Sub-Frame alignments. 6 defective tires replaced. Also Steering Rack, 2 Axle Seals, Diff Gasket, Rear Brakes and Rotors, PS Pump, Wet Air Filter, Hi stop-light. Crankcase P Sensor failed at 23,500 kms. To Date, 39 days at Ford Service. See "New Van Didn't Get Far"
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post #29 of 489 (permalink) Old 01-19-2016, 02:50:AM
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Well like I posted before- I've had to fork over a couple of hundred bucks on a previous Ford van when the dealer couldn't fix screwed up alignment.. But a very good independent shop did.
How much is your time and aggravation worth? I know it sucks to have to pay for what is a warranty item.....but sometimes retaining your sanity is priceless.

BTW there are laser measuring systems to see if a vehicle is twisted, doubt many, if any, dealers have one. Some if not most good body shops have this- might be worth having one do the measurements to be sure the van itself isn't out of whack, ie either built wrong or tweaked later.

"Beluga" 2015 350HD 3.2D, 3.73, EL, HR.
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post #30 of 489 (permalink) Old 01-19-2016, 10:29:AM
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Quote:
Originally Posted by jonsobi View Post
My new 2016 Transit 150 remains at the Ford service shop for the fifth straight day. They seem to have done all they can do.

This visit is the fourth attempt by two separate dealerships to rectify a left-pull problem from day one. Tire balancing, front-end alignments, sub-frame removal, Road Force tire balancing, two faulty tire replacements, and further alignment adjustments have thus far failed to get my brand new van to steer like a brand new van.

Ford CS has emailed me. A Ford Engineer will likely be dispatched to assist the dealership with the repair, although nobody seems to understand what the problem is.

I turned 65 today without my retirement adventure in the driveway.
Jonsobi, Happy 65th birthday! Hope the van issue doesn't spoil your day.
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