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I find it mind-boggling.

A) There is a damper on some of these vehicles and not on others. Although I've been crawling around beneath various Transits since seeing it last weekend and though I haven't seen another, they all had mounting holes for it. My question is what are the symptoms that require installment of the unit? Why did my dealer not mention it? Did they choose not to or do they simply not know about it?

B) Why would Ford give unsold units priority for driveline updates over the sold units? I own the vehicle. If I'm not happy with it, I'm going to tell anyone and everyone. Which is going to hinder further sales and damage both the brand and vehicle reputation. Whereas I also understand that there are sometimes issues. If Ford would step up, give owners priority over vehicles on the lot, and get me on the road in a vehicle I feel good about I would tell anyone and everyone that I was well taken care of and that the vehicle is awesome and we just had a small hiccup which was resolved quickly.

I'm a bike mechanic. I deal with recalls and warranty issues regularly and this would never fly with any of my customers.
 
i have repaired new industrial machinery for many years, the company i worked for often bought the first of these new machines ever built, there are always problems, both great and small with any new machine.

the transit it is a unibody, the first one many people have ever owned, people are often suspicious of new ideas, new technology. so there will be many complaints, both real and imagined, the manufacturer just needs time to sort it all out.

(also if ford does uses this forum to research problems with the transit, this forum is worthless because most people do not include basic vehicle info (signature info) with the complaints they make, often problems are specific to one wheelbase or one weight class.)
 
Only ford would charge $30 for three bolts.
It's actually $1.50 ea. for the bolts. The bag is $2, the label is $1.75 and it costs $9 to catalog and shelve it. They gotta make a penny somewhere.

I once bought a carburetor diaphragm for my Pinto back in 1978. It was about the size of a quarter and it cost $5. That's like $25 today. I was astounded that this little friggin' piece of rubber cost $5. :eek:
 
It's actually $1.50 ea. for the bolts. The bag is $2, the label is $1.75 and it costs $9 to catalog and shelve it. They gotta make a penny somewhere.

If you buy the bolts separately (W714735-S439) they are that cheap, I could find them for .50ea, but if you buy the damper kit its like $50. Just the damper is like $10. Since the kit only includes the damper and three bolts, you can see my point.
 
Well I have the So Called "Damper" with a Flex Coupling Recall and I do HAVE the Drone noise so don't wast your money getting one to stop the Drone noise.
Can you verify if it is the newer one? One of the documents or links I posted said something about not mistaking the old one for the new one.
 
Can you verify if it is the newer one? One of the documents or links I posted said something about not mistaking the old one for the new one.
It looks like it has been on my Van for a lot longer than the recall being installed.
If a new part was suppose to be added or changed when the new Flex coupling was replaced, I would say Mine was not replaced.

Maybe the dampener is added on vehicles without it during the recall.
 
Quick update on my situation.

Dropped the van off at the dealer on Wednesday. Was told they would have a Ford engineer on site for 3 days and needed to have the vehicle on hand without any specific time/date so the vehicle had to be available.

They gave me another loaner. Another 2016 250 but diesel. Drove it home and have been making calls with it and it does not appear to have the "droning" issues my 250 does. Took a look below and all the refits described in the documentation listed earlier in this thread have been done. New U-joint/drive shaft. The mid-drive brackets and also the damper on the diff. There were hint's of the drone at around 66mph but nothing like I have on my vehicle and nothing that I would likely notice if I wasn't so tuned into listening to it at this point.

No word from the dealer since I dropped mine off. Fingers crossed my Transit issues are resolved soon.
 
So I sent an email to the dealer requesting and update on my rig. This is the response copied and pasted...

"THE ENGINEER STATED THAT WE HAVE TO LOOK INTO THE GEARS IN THE REAR END AND THATS OUR START POINT AND DO MEASUREMENTS AND LOOK AT RATIOS AND SUCH THAT IS WHAT EWE ARE DOING

PLEASE ANY QUESTIONS CONTACT ME "

Not confidence inspiring.
 
So I sent an email to the dealer requesting and update on my rig. This is the response copied and pasted...

"THE ENGINEER STATED THAT WE HAVE TO LOOK INTO THE GEARS IN THE REAR END AND THATS OUR START POINT AND DO MEASUREMENTS AND LOOK AT RATIOS AND SUCH THAT IS WHAT EWE ARE DOING

PLEASE ANY QUESTIONS CONTACT ME "

Not confidence inspiring.
stop your crying and wait in line like the rest of us, some of us have been dealing with this for over a year.
 
Not crying, just an update in regards to troubleshooting the issue and a comment on the somewhat vague update from the dealer.

Sorry to hear that some have been dealing with "this" ("this" which as far as I've seen, has yet to be completely defined) for over a year. Having a documented timeline especially if a resolution can be found, can be valuable to others who may run into this issue.

In regards to "waiting in line like the rest of us", unlike you, I bought this vehicle brand new for work, not recreation like you and many others have. It's been unusable since I purchased it and has severely impacted my ability to do my work. It is also my best advertising medium which I have not been able to take advantage of since I purchased it. So 2.5 month of exposure missed.

Unlike those who purchased a Transit for fun, I don't have the luxury to wait over a year for resolution. I'm already well within my rights to return the vehicle under NH Lemon law but the vehicle is exactly what I need. So I'm trying to be patient and see it through. And maybe others can benefit from my updates on the situation.
 
Not crying, just an update in regards to troubleshooting the issue and a comment on the somewhat vague update from the dealer.

Sorry to hear that some have been dealing with "this" ("this" which as far as I've seen, has yet to be completely defined) for over a year. Having a documented timeline especially if a resolution can be found, can be valuable to others who may run into this issue.

In regards to "waiting in line like the rest of us", unlike you, I bought this vehicle brand new for work, not recreation like you and many others have. It's been unusable since I purchased it and has severely impacted my ability to do my work. It is also my best advertising medium which I have not been able to take advantage of since I purchased it. So 2.5 month of exposure missed.

Unlike those who purchased a Transit for fun, I don't have the luxury to wait over a year for resolution. I'm already well within my rights to return the vehicle under NH Lemon law but the vehicle is exactly what I need. So I'm trying to be patient and see it through. And maybe others can benefit from my updates on the situation.
I have a cargo van with upgrades and no F....ing hum/noise will stop me from using it to make me income.

I use it almost everyday regardless of the secondary issues we are discussing here.

It is still the best work van I have had and continues to generate well over $15,000 gross income per month with this drone/hum/noise issue.
 
so far it is unclear as to whether this recall will make things better or worse, you have to wonder how ford came up with this "fix" so quick without spending any time researching it? this tells me this "fix" was fords original preproduction idea that had already been researched and was decided to be a poor choice, hence the giubo.
this recall appears to have only came about, after reading more then this one forum, because a small handful of high mileage commercial users had dropped driveshafts, plus the mystery droning noise some of the current transit owners have reported hearing, others report to have no noise at all. a few current transit owners have reported differential and oil seal problems but this may be specific to the differential itself and unrelated to the giubo use. others have reported transmission problems but they all seem the be electrical control system related. (water in plugs and connectors mostly)

it makes perfect sense that ford is doing the "fix" on current production and dealer stock first because this give ford a whole new crop of unbiased transit owners to test this " fix" out on first.
if this fix does not work and they have reason to believe it might not work since they chose the giubo for a reason, the original pre recall owners will not be twice as pissed after having a bad fix installed on their transits.
it is the lesser of two evils: having new owners being guinea pigs and only being pissed once with a bad recall choice, instead of having original owners pissed off twice with a possible bad recall choice.

so wait your turn in this line and in the long run you may come out better.
 
I have a cargo van with upgrades and no F....ing hum/noise will stop me from using it to make me income.

I use it almost everyday regardless of the secondary issues we are discussing here.

It is still the best work van I have had and continues to generate well over $15,000 gross income per month with this drone/hum/noise issue.
I'm glad you feel that way. I don't have that luxury. The Transit can be the perfect rig for my needs. But not without substantial internal customization as the general add-ons for more traditional trades needs, don't do me any good. Also it has to be modular and quickly transformable from one season's needs to the next, from strictly mechanical service work to demo gear storage to lodging if I'm away racing and demoing away. Bottom line, I need to do a lot to the inside to make it work for my needs and have been unable/unwilling to put in the investment of time and cash into a vehicle that was sold to me in a questionable state. I operate a lot in the winter in areas that have no cell coverage and very little human activity. A dead vehicle out there can be more than just inconvenience for me and my clients. It becomes a safety issue.

I have Sat beacons for emergencies but I shouldn't have to worry about this with a brand new vehicle.

This isn't about simply the noise. And I'm glad the noises your van makes don't stop you from working out of it. But unless we can all meet up, take rides in each other's vehicle for comparison first hand, I'm not sure anyone here can say that any of us have the exact same issue or make assumptions. Seriously, if someone from Ford could come to me and say "It's an issue with Blah blah blah, we don't have a fix yet but we are working on it. However, there is no issue in regards to the vehicle's safety." I would be happy as **** to put it together and use it and live with the sound it makes until they can resolve it. But they have not been able to do that.

The loaner van I have right now makes all kinds of noises. It has a couple of hums, makes a few odd noises. None of which are anything like what is going on in my van. And none of which sound much different than any other work van I've driven. I'd be happy to put my shop in this van but as it's not mine.
 
so far it is unclear as to whether this recall will make things better or worse, you have to wonder how ford came up with this "fix" so quick without spending any time researching it? this tells me this "fix" was fords original preproduction idea that had already been researched and was decided to be a poor choice, hence the giubo.
this recall appears to have only came about, after reading more then this one forum, because a small handful of high mileage commercial users had dropped driveshafts, plus the mystery droning noise some of the current transit owners have reported hearing, others report to have no noise at all. a few current transit owners have reported differential and oil seal problems but this may be specific to the differential itself and unrelated to the giubo use. others have reported transmission problems but they all seem the be electrical control system related. (water in plugs and connectors mostly)

it makes perfect sense that ford is doing the "fix" on current production and dealer stock first because this give ford a whole new crop of unbiased transit owners to test this " fix" out on first.
if this fix does not work and they have reason to believe it might not work since they chose the giubo for a reason, the original pre recall owners will not be twice as pissed after having a bad fix installed on their transits.
it is the lesser of two evils: having new owners being guinea pigs and only being pissed once with a bad recall choice, instead of having original owners pissed off twice with a possible bad recall choice.

so wait your turn in this line and in the long run you may come out better.
I see your point. But I think in practice, you are going to have a hard time using new buyer's as test fodder if disgruntled current owners are voicing their opinions and killing potential sales. As we know, a person having a good experience will tell one or two people about it. While a person who feels they got burned, will tell everyone they can.

And again, you're assuming that the fix for my vehicle is the drivetrain update. Given they have yet to determine the issue with my vehicle, the recall may have nothing to do with what I'm experiencing.

We may be in separate "lines" for all we know.
 
I see your point. But I think in practice, you are going to have a hard time using new buyer's as test fodder if disgruntled current owners are voicing their opinions and killing potential sales. As we know, a person having a good experience will tell one or two people about it. While a person who feels they got burned, will tell everyone they can.

And again, you're assuming that the fix for my vehicle is the drivetrain update. Given they have yet to determine the issue with my vehicle, the recall may have nothing to do with what I'm experiencing.

We may be in separate "lines" for all we know.
you are the one having a hissy fit, threatening to tell everyone what a piece of sht the transit is, perhaps you are in the wrong thread?

http://www.fordtransitusaforum.com/...d-transit-warning-worst-vehicle-purchase.html

http://www.fordtransitusaforum.com/ford-transit-reviews/37953-do-not-buy-transit-yes-me-too.html
 
you are the one having a hissy fit, threatening to tell everyone what a piece of sht the transit is, perhaps you are in the wrong thread?
"Hello Pot? uhhh yeah, this is Kettle calling..." Talk about hissy fits.

Not sure what your malfunction is here Ranxerox or what I've done that is such a personal affront to you. I know it's a real stretch to expect that a brand new vehicle, that I paid cash for and paid in full, should function normally.

I found this thread while searching for info on my van's problem. And after reading through it became clear that many of the posters may be experiencing different issues than mine or others. It was hard to find conclusive information. My interest in posting my situation is to have something available to other's who may end up or be, in my situation and if/when at the end this gets resolved, there will be a documented series of events to use as a reference.

As far as "threatening" in any manner I haven't threatened anyone or anything. I simply pointed out the way consumers respond when they feel they got screwed. I didn't say "I'm going to tell the world Transits suck!" In fact, I'm pretty sure that some of the few posts I've made state clearly that I really like the Transit and I really want to keep it. If there are any derogatory statements on my part they are likely directed at the way the dealer disregarded my initial complaint.

I guess I have to ask, what is your stake in this thread? Are you having the same issues as others in this thread? You show up after I start posting how my situation is unfolding and now, out of the blue, you take issue with my posts. Do you have ties to Ford? Is this forum is only for content which meets whatever unwritten approval guidelines you mandate? Is it is not a place where people can post their views, experiences or technical information freely? Kinda defeats the purpose of forums don't you think?

BTW that was rhetorical. I'm honestly not really looking for a response from ya or have any real interest in why this has you so butthurt. Have a better one. :x
 
Eastsidebike,
The issues you raise are valid and respectfully presented. I appreciate your input on this important and widespread topic. Please continue to keep us updated as your situation evolves. ?

Sent from my ASUS_Z00TD using Tapatalk
 
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Eastsidebike,
The issues you raise are valid and respectfully presented. I appreciate your input on this important and widespread topic. Please continue to keep us updated as your situation evolves. ?

Sent from my ASUS_Z00TD using Tapatalk
I agree...
 
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